Migration of data to a unified Luminor system | Luminor
We will send an individual message to the company with detailed information regarding the changes and we will specify exact date, when the migration of company`s data will take place

  Step One

Each company will have individual data migration date. We will inform about it and send also new account numbers individually in Internet bank, via e-mail or post.

  • Please check if company`s contact information is indicated correctly in Luminor|Nordea Internet bank.
  • Continue to use all the services offered by Luminor as usually, including:

- Log in to Luminor|Nordea Internet bank
- Receive and transfer money to and from accounts, which contain letters “NDEA”
- Perform payments with your current debit card

Approximately three weeks in advance of data migration company will receive new account numbers and the new Visa payment cards

  Step Two

Approximately three weeks in advance of migration of data we will send to the company:

  • The numbers of company`s new accounts – they will be blocked at that time and will become active just right after the data migration. 
  • TNew Visa Business Debit payment cards and instructions, how to activate them. Each user shall put the card in wallet immediately so that it is available on the night of the data migration. Until then the card will be blocked.

There will be a migration of data when account balances are transferred to new accounts containg letters “RIKO”

  Step Three

  • During the data migration there might be a short moment, when the access to accounts and payment cards will not be possible, therefore, if necessary, make sure you have enough cash in advance!
  • After a successful migration of your data you will receive SMS from us. That means that from this moment you need to use only Luminor|DNB Internet bank the new payment card and new account.


Learn about the most important changes for Business customers

Accounts and Savings Accounts


For each business customer account number, whose contain letters “NDEA”, first eight symols will change. The new account numbers can be used only after the aforementioned data migration date. Up until then, they will remain blocked and any incoming payments will be rejected and returned to the payer.

  • During this data migration process, we will transfer any balances available in all business accounts containing letters ‘NDEA’ to the new account numbers.
  • SWIFT/BIC code will be changed to RIKOLV2X.
  • The corporate details of Luminor Bank AS Latvian branch will remain unchanged.
  • Please refer to the list of correspondent banks for RIKO account holders.
  • If we receive any payment order containing the company’s previous account number during first three months after the date migration, we will automatically correct it so that the company receives its funds to the new account on the next business day. However, if we receive a payment order with the previous account number after expiry of this term, the system will automatically refuse it and, hence, will return it to the payer.
  • Inform your business partners about the new banking details of the company. We offer to use an option to forward your banking details by e-mail that is available in Luminor|DNB Internet bank. It is available under the section “Accounts and Cards” / “My Accounts”, by selecting the respective account and clicking on “Send Details” (more detailed instructions available here). In case your company uses POS payment card solutions including online payments for business operations, please also notify such business partners about the new banking details accordingly.
  • To request withdrawal of funds from a savings account, please submit a message via Luminor|DNB Internet bank by selecting “New Application” / “Application from Template” / “Withdrawal from Savings Account”. Instructions for composing messages are available here.
  • Please note that during data migration business accounts and payment cards will be unavailable. Hence, we kindly ask you to refrain from planning any transactions between 8.00 PM of the previous day and 9.00 AM next morning.
  • If your company currently holds any accounts that contain letters RIKO in their account numbers:

- The products and services presently used in Luminor|Nordea Internet bank along with the remaining account balances will henceforward be available in one place - Luminor|DNB Internet bank.
- We kindly ask you to critically assess which of the services you might continue using in future. If any of them need to be closed, please submit a message via Luminor|DNB Internet bank for business.

Payment Cards


Each Maestro Business and Mastercard Business Debit will be replaced by a new payment card - Luminor Visa Business Debit. This, however, does not apply to cases when the card has been blocked approximately one month before data migration. In such case it will not be replaced.

  • The new limits for non-cash purchases and cash withdrawals:

-Cash withdrawal limit for rolling periods of 30 days will be set based on the pricelist;
-Daily limits for non-cash purchases and cash withdrawals will be approximated to the present daily limits, however, not exceeding them. 

  • Precise daily limits for non-cash purchases and cash withdrawals for each card user will be specified in the cover letter sent with the card, as well as sent to copany`s Internet bank, e-mail or post.  
  • The company's authorized representatives may find out precise daily limits of business cards by submitting a message via Luminor|DNB Internet bank using the option of a free-form application.
  • Cash deposits will be available only using Luminor's ATMs according to the pricelist.
  • Fees for cash withdrawal from ATMs of any bank (including Citadele bank) are specified in our pricelist.
  • If a business payment card holder is planning to make transactions that require credit card functionality such as car rental, hotel or flight reservations etc., please apply for Visa Business credit card on our website under Payment Cards.
  • The new Luminor|DNB Internet bank will allow you to view all business cards under the section “Accounts and Cards” / “My Cards”.
  • You will receive your company's new payment cards approximately 3 weeks before the data migration. In case your company has not received all new Visa payment cards one week before the planned data migration date, please submit a free-form message via Internet bank.

Internet bank

Hereafter the company will be able to manage all Luminor services through Luminor|DNB Internet bank. Users will be able to access it from their private Internet bank by switching to a company`s profile!

To access Luminor|DNB Internet bank, you will need to use:
- the existing private login name or customer number (if it changes, we will notify you separately before the moment of data migration);
- a free-of-charge Smart-ID app or a new Luminor|DNB code calculator.

NB! If you are using Smart-ID Basic, all company`s Internet bank users shall keep their present Luminor|Nordea code calculators or code app Nordea Codes. It will be needed in case you change your mobile phone and need to restore your Smart-ID Basic account.
  • You can purchase a new Luminor code calculator by visiting your nearest Customer Service Centre.
  • Watch the video on how to log in Luminor|DNB Internet bank for the first time here.
  • Read more how to switch to business profile in your Internet bank here.
  • Message via Luminor|DNB Internet bank may be submitted (approved) only by those persons who are authorized to approve payments. You can either select a template prepared by the bank or create a free-form application for your correspondence. Likewise, you will always find the latest updates from Luminor. Instruction available here.
  • In Internet bank signatory persons of the company (according to the data of the Register of Enterprises) can access a customer form in order to view and renew the customer data:
- To add an Internet bank user for the purposes of making changes in the customer form, or to prohibit doing that, please submit a message via Luminor|DNB Internet bank.
- Corrections of information in the customer form and contact details may only be done via Luminor|DNB Internet bank under “Settings” / “Internet bank Settings” / “Customer Form”.

Daily payment limits in Luminor|DNB Internet bank

After data migration company payment daily limits will be set at the enterprise level, while maintaining user limits

Payment limit is set on a company level (the highest of the current payment limits set for individual users). 

  • When the total amount of payments made by users reaches the maximum payment limit, no further payments via Internet Bank will be allowed (regardless of the limits set for individual users) until the next day.
  • ​The company's maximum limit may be viewed in Internet bank: “Settings” / “Internet bank Settings” / “Account and Customer Settings” / “Payment Limits”.
Payment limits will be also retained on a user level.
  • So far, it was possible to set an individual payment limit for each business Internet bank user in respect of each business account separately, however, after data migration each user will be granted one payment limit for all business accounts (the highest of the present limits after rounding down to the nearest hundred).
  • The user will be able to make payments within the set limit from any business account, as long as the total payment amount from all accounts
Example:

Currently available payment limits
 

 

Account A

Account B

User 1

EUR 1,000

EUR 10,067

User 2

EUR 2,000

EUR 500


New payment limits (daily):

 

Account A

Account B

Maximum total limit for all accounts*

User 1

EUR 10,000

EUR 10,000

EUR 10,000*

User 2

EUR 2,000

EUR 2,000

EUR 2,000*

Payment limits for the company (daily) EUR 10,000*

* Payments from all accounts are added up. The total amount of payments made must not exceed the maximum payment limit set for the user and the company.

  • To find out details about user limits and notify of any changes therein, please submit a message via business Internet bank.
  • Payment limit per transaction via Internet bank will be equal to the daily limit.

Payments via Luminor|DNB Internet bank

Please note that during data migration business Internet bank will be unavailable:

  • We kindly ask you to refrain from planning any transactions between 8.00 PM of the previous day and 9.00 AM next morning.
  • Any payment orders that have not been approved or are expected to be executed after this date, will not be migrated.
  • You will be able to check the status of payments made in your account statements available on Luminor|DNB Internet bank.

We will transfer the previously saved templates to the new Internet bank.

Payment execution times will not change.

You can import information about your wage payments in “Payments” / “New Payment” / “Payment Import” using file formats stated below which contain the given features of parameters:

File format

Set of parameters/feature

Fidavista

<Extension><SalaryFlg>Y</SalaryFlg></Extension>

ISO 20022 XML

<PmtTpInf>
<CtgyPurp>
<Cd>SALA</Cd>
</CtgyPurp>
</PmtTpInf>

  • To be able to make such payments and retain their confidentiality, you must make the respective changes to file formats and their parameters in your company’s accounting system.
  • Instructions for payment import are available here.

Luminor|DNB Internet bank will allow you to request account statements for the period starting from 01/01/2016.

  • It can be done under the section “Accounts and Cards” / “Account Statement” specifying the desired  period of time for the respective account.
  • If you require an account statement in respect of transactions made before 01/01/2016 or an account statement containing electronic signature, please submit a message via Luminor|DNB Internet bank specifying the desired period of time and a reply e-mail address. Instructions.

If you require a printout of payment orders in respect of historical payment transactions made before the date of migrating the company’s data, please submit a free-form message via Luminor|DNB Internet bank specifying:

  • Account number used for outgoing payment
  • Payment date
  • Amount
  • Payment reference or number
  • Payee
  • Reply e-mail address

All personalized payment templates (User Defined Beneficiaries), which are used to pay with your business partners, will be moved to Luminor|DNB Internet bank.

  • We kindly advise you to review them in section “Payments” / “Payment templates”.
  • In case any payee’s account number contains letters NDEA, please consult the payee to find out if their account number has also been changed, and if so, please make all necessary changes thereto.

You will continue to be able to use the balance transfer service, but to modify an existing contract or to apply for a new one, please submit a message in Internet bank by selecting a free-form application.

Henceforward, when you make any payments via Luminor|DNB Internet bank as you start typing the first three letters of the payee’s name, all their information will be automatically filled in from the historical transactions;

Service Packages

Your company will be able to use the same service package as before. If you would like to receive more detailed information about your service package, please submit a message via Luminor|DNB Internet bank by selecting a free-form application.

Manage your business finances with ease!