References and account statements
Drafting of a reference upon the Customer’s request (1):
- Standart reference about account (2) €10
- Standart reference about loan or transactions (3)€40
- Non-standard referencesBy agreement, min. €55
Audit reference€65
Receipt of the Account statement or information on the Account transactions through Internet-bank Free
Issuance of the account statement or information on the Account transactions at a Customer Service Center or dispatch by mail or by e-mail.€5 per month (per account or card)

(1) If upon the Customer's request the Bank issues a reference that contains information comprised of several items, the fee for the preparation of the relevant reference shall be subject to the aggregation of the rates set for the references and account statements with the relevant content.
(2) Standard reference on opened/ closed account (incl. Temporary account); account balance; overdue liabilities for daily banking services.
(3) Standard reference on loan balance; fully repaid credit liabilities; non-existence of credit liabilities; approved / rejected loan; loan repayment quality; transactions in account, with card; used Regular payment and Regular invoice payment/ E-invoice standing order (ERRA).