1.1. Make sure that the Card is not expired.
1.2. Make sure that there are no discrepancies between the Card user and information on the Cardholder on the Card (male/female). As indications to the cardholder’s gender may serve name, surname or address placed before them (Ms, Mrs, Mr).
If transaction was made with magnetic stripe and there was not possible to fulfill all of above stated instructions, you should consider of canceling transaction to avoid fraud risk.
5.1. In case the term of 25 calendar days has not expired after the initial Pre-authorization, the funds are charged using the Authorization code obtained at the Pre-authorization. The total amount of all charges (including rental amounts) may not exceed the Pre-authorization amount, and in case this amount is to be exceeded, the provisions of paragraph 5.2 should be followed.
5.2. In case the term of 25 calendar days has expired after the initial Pre-authorization, a new debit transfer is generated with the Authorization (i.e. the authorization code cannot be entered individually, it is granted by the card issuer bank);
6.1. In case the precise amount of the damage is known as calculated based on the damage compensation fees provided by the agreement – the amount is debited following the Authorization, by the physically presented payment card;
6.2. In case the preliminary amount of the damage is known, but the precise amount is to be debited afterwards, after the client has left (without physically having the payment card), then, by way of exception, the damage related amounts can be debited from payment card account. In such case, a new Pre-authorization is performed in presence of the client (funds are reserved) for the preliminary amount of the damage with physically presented payment card. And afterwards, with the precise amount of the damage known, the funds are debited using the code obtained during the Preauthorization. The account is debited not earlier than after the notification sending date to the client provided that all of the following conditions are fulfilled:
1.1. That the authorization request is not final and that there may be subsequent authorization requests
1.2. Of the amount of the estimated authorization request
2.1. The sum of the authorized amounts plus 15% (This does not apply if the last authorization obtained was a partial Authorization)
If the funds are debited from the account by using the payment card data (without a presented card) in breach of the provisions above and in case if the cardholder is disputing the debit transaction, by experience the dispute in most cases is resolved in favour of the Cardholder and the car rental company must return the funds that were charged without authorisation to the party.