Remote channels | Luminor

Time is the most valuable asset. We value Your time here in Luminor and You can take care of most of Your banking needs whenever You want – and the best thing – You can be anywhere in the world.
 

24/7 Customer Support

It is important to keep your banking things in order. It can be easily done through our Customer Support, who is there 24/7. Just dial 1880 or +371 67 17 1880 (call cost may vary by network provider). Luminor 24/7 Customer Support helps you to solve your everyday questions easily. You can also book longer consultation times, to make sure that your banking needs are covered. A wide array of transactions can also be completed over the phone – however you will need to identify yourself.

Written requests

Sometimes it is good to put things down on paper, or in a e-mail. We are happily waiting Your letters as well. Our friendly customer service team is helping You to get answers to Your questions or daily problems. We will provide You with quick answers and offer great solutions. Although e-mail is a very common way of communicating, we recommend You to write to us through the internetbank, as then the data moves through secure and identified channels.

Phone consultations

Remote consultations allow us to set up a meeting at a time that is convenient for you. During the conversation, we will discuss the financial issues you are interested in - regarding both everyday services and more complex topics. Phone consultations are available to both private customers and corporate customers. You can apply for a consultation by calling 1880 or +371 67 17 1880 (the fee depends on the tariffs set by your operator).

Become a customer remotely