Luminor Investor. FAQ
Frequently asked questions about Luminor Investor
Get started
To open a Luminor Luminor Investor investment account, you must first be a Luminor customer and have a bank account with them. For more details on how to open an account, visit our website here.
Agreement can be signed:
- digitally via Luminor internet bank - Agreement is available under Deposits and investments / Financial instruments / Open Luminor Investor account
- digitally using eSignature / Dokobit
- by visiting Customer service centers of your choice
It can be easily done through our Customer Support by phone +371 6717 1880 or by sending us free form message via internetbank.
Investment account may be suitable for you if:
- You are an active investor and plan to invest in financial instruments on a regular basis
- You intend to invest only a lump-sum, but after a while plan to invest more or sell some of it
- You want to reinvest gained income
Get to know the benefits of investment account
| Luminor Investor with investment account |
Luminor Investor with current account |
|
|---|---|---|
| Funding your account | Current account > Investment account > Luminor Investor | Current account > Luminor Investor |
| Tax calculation | Done when amount withdrawn from the investment account exceeds total amount of funds deposited | Done when income is derived from each financial instrument sales transaction |
| Responsibility of tax payment | Investor is solely responsible for calculation and declaration of income and payment of tax | Investor is solely responsible for calculation of capital growth, declaration of income and payment of tax |
| Income declaration | With annual income declaration | Using declaration on capital gain income form (DK), depending on the total income gained during the quarter |
| Reports for income declaration | You can generate transaction reports in Luminor Investor Platform that could be used for filing annual income declaration | You can generate transaction reports in Luminor Investor Platform that could be used for filing annual income declaration |
| Financial instrument transfers | If the transfer takes place within investment accounts and financial instruments are available in Luminor Investor | If financial instruments are available in Luminor Investor |
* Information on income tax could be found here
Luminor Investor pricing plans
These are the plans that charge a fixed commission fee, regardless of which European or US stock exchanges you are trading on.
Choose the plan that best suits your trading profile: Basic or Elective. Learn more here.
Starting from 1st of July, 2025, we will apply the Base plan fees to all customers.
If your average transaction amount is more than EUR or USD 5,000, the Elective plan will be a more budget-friendly option.
You can change the pricing plan every 4 months by filling an application.
You can change your pricing plan every 4 months.
The pricing plans are valid in these stock exchanges:
- In US: American Stock Exchange, NASDAQ, NASDAQ (Small Cap), New York Stock Exchange, New York Stock Exchange (ARCA).
- In Europe: Deutsche BORSE (XETRA), London Stock Exchange, London Stock Exchange (IOB), NASDAQ OMX Helsinki, Euronext Lisbon, Borsa Italiana/Milan Stock Exchange, Euronext Amsterdam, Euronext Brussels, Euronext Paris, BME Spanish Exchanges, Vienna Stock Exchange, Oslo Stock Exchange, NASDAQ OMX Stockholm, NASDAQ OMX Stockholm (First North), SIX Swiss Exchange, SIX Swiss Exchange (Bluechip), NASDAQ OMX Copenhagen, NASDAQ OMX Copenhagen (First North).
You can check the fees on the Luminor Investor platform before you submit an order.
Your trading activity report is available on the Luminor Investor platform / Portfolio / Transactions.
Price list is available here.
Cash and securities transfers
Information could be found here.
- The same business day, if the funds are transferred till 15:00
- Next business day, if the funds are transferred after 15:00
Information could be found here.
Investing
There can be situations when your Luminor Investor account can turn in negative balance.
This could happen when:
- You have Investor platform accounts opened in multiple currencies (for example EUR and USD accounts) and you purchase securities nominated in USD, but you do not have sufficient cash balance in USD account, but at the same time EUR balance is sufficient to cover respective purchase. Then that USD account will go into negative balance. If you want to cover the negative balance you can transfer additional cash to account with negative balance or to transfer money out from account with positive balance and then transfer in to the account with negative balance. Instructions on how to make money transactions can be found here.
- You withdraw money before settlement date. Remember, after selling position trade settlements always take some time (usually 2-3 working days), to avoid additional commission you can check settlement date in Luminor Investor section Orders.
Information could be found here.
Yes, you can. But it is important to note, that when investing into instruments quoted in different currencies, currency conversion is made with 0.5% margin.
Private clients can order additional access to real time data in the subscriptions menu based on the pricelist available in the platform. If you decide to order real time data, please select level 1 data for Private Investors. Additional charges are applied for professional/institutional clients.
| Market | Monthly Fee | Explanation |
|---|---|---|
| Bats Europe | Free of charge | Real time data for London Stock Exchange, Borsa Italiana, Irish Stock Exchange, Deutsche Börse, Wiener Börse, Euronext, Oslo Børs, Nasdaq Nordic, SIX Swiss Exchange and Bolsas y Mercados Españoles listed securities |
| NASDAQ | 1 USD | Real time data for stocks listed on NASDAQ |
| New York Stock Exchange | 1 USD | Real time data for stocks listed on New York Stock Exchange |
| NYSE (AMEX and ARCA), Bats | 1 USD | Real time data for AMEX/ARCA stocks, mostly ETF funds |
| S&P 500 Index | 4.20 USD | Real time price data for non-tradable S&P 500 Index |
| Hong Kong Stock Exchange | 120 HKD | Real time data for Hong Kong Stock Exchange listed securities |
LEI code is obligatory for corporate clients. Private individuals do not require LEI code.
In order to open additional account in different currency (USD / GBP / NOK / SEK / DKK) please send us free form message via internetbank.
No. Instead, the insurance of liabilities to investors’ scheme is applicable to the funds held on Luminor Investor platform. The maximum compensation of the insurance of liabilities to investors is 20 000 EUR.
Ensure that there is no cash, assets, pending payments or subscriptions in your Luminor Investor account, and provide a free form letter via Internet bank, or in a branch to close your Luminor Investor account.
No. Instead, the insurance of liabilities to investors’ scheme is applicable to the funds held on Luminor Investor platform. The maximum compensation of the insurance of liabilities to investors is 20 000 EUR.
Ensue that there is no cash, assets, pending payments or subscriptions in your Luminor Investor account, and provide a free form letter via Internet bank, or in a branch to close your Luminor Investor account.
