How to log into Luminor|DNB internet bank for the first time? | Luminor
Important! Upon first connection to the internet bank, we invite you to use the full version. If you are an internet bank user for another customer (including a company), during the first use, you will have to accept that you agree to work with the internet bank of the indicated customer – only then you will be able to switch to it in your mobile application.
If you already hold “Smart-ID Qualified Electronic Signature”

1. Open Luminor Internet-bank on the website and select Luminor|DNB



2. As your login enter your existing (or the new one, if communicated by us) Internet-bank login name and tap “Continue”.



3. Select Smart-ID and tap “Login”.

4. Enter a PIN in Smart-ID app, in order to log in Luminor|DNB internet bank.

If you have no Smart-ID account

Watch the video on how to download the Smart-ID application and create a Smart-ID Basic account. After setting up your account, do the actions from step 2.

 
 
 

To connect to Luminor|DNB internet bank with Smart-ID Basic account

1. Open the internet-bank section on Luminor homepage and choose Luminor|DNB.


2. Enter your current internet bank customer number as your login (or a new internet bank customer number, if we have already sent it to you) and click “continue”.

3. Choose Smart-ID and click “enter”.


When you see the message “To confirm your first Smart-ID logging, you will be redirected to the internet bank application page”, click “continue”.

4. When Luminor|Nordea e-identification page opens, enter your existing customer number and choose your current authentication tool (code application or code calculator) and click “confirm”.



5. When a page with your data and additional information is open, click “confirm”.

After all these steps are completed, your new Luminor|DNB internet bank will open.

The type of your existing Smart-ID account you can find out from the first view of your Smart-ID application
If the Smart-ID app background is green it means Smart-ID Basic:

If the Smart-ID app background is white it means the Smart-ID “Smart-ID Qualified Electronic Signature”:

We suggest to upgrade your Smart-ID Basic account to Smart-ID qualified electronic signature remotely – for more information, click here.