How to act in case of an insured event starting from 01.12.2020.
In case of an insured event, please contact Compensa Vienna Insurance Group ADB Latvia branch or our 24/7 help desk.
- Report the accident as soon as possible. Call Compensa 24/7 customer support desk phone number +371 6755 8899 or complete an application electronically on the home page: eclaims.eu
- Retain and submit all documents that confirm the place, time, other important circumstances of the insured event and the amount of loss (a certificate from a doctor, the police or the airport, cheques, bills and other documents)
- If a payment guarantee of medical services or information about the availability of medical assistance is required, contact 24/7 help desk: OPS by phone +371 6755 8899 or e-mail firstname.lastname@example.org
- Claiming insurance provide name, surname, date of birth of the credit card holder and the first six and the last four digits of the credit card number