If you make a payment on a business day until 4.00 PM, it will be transferred to the beneficiary’s account until the end of the day.
If you make a payment after 4.00 PM — on the next business day. In turn, if you are awaiting an incoming payment made within business hours — the money will reach your account until 7.00 PM. However, if a payment is made after business hours — you will receive it on the next business day.
For the purpose of taking care of security of funds, we have set different payment limits — they vary depending on the means of identification used by the customer.
The limits can be viewed on the Internet bank section Settings → Internet bank settings → Account and client settings.
For private individuals
Code calculator Digipass DP270 — default limit/the bank’s maximum limit
If the payment has not been processed yet, it must get cancelled immediately. To learn how to do that, refer to the question How can I cancel a payment?
If the payment has already been processed and the funds are no longer on the account, payment correction must be done. Message us on the Internet bank, specifying the correct details.
Bear in mind — a commission fee is applicable for correcting or cancelling a payment in accordance with the price list.
Go to the full-version Internet bank section Payments→ Payments list.
Select the account number that you made the payment from, the time period when the payment was made and click the Select button on the right side.
To save a payment order in PDF format, open the payment and click the Print button in the bottom right corner.
No, we do not offer instant payments currently. You can make payments in 3 ways:
If your payment is not executed or got withheld, check for messages in your Internet bank and e-mail.
If you have already made a payment and want to save it under your templates, go to the full-version Internet bank, section Payments → Payments list, find the respective payment and click the button Create a template.
You can create a template when making a new payment. Enter all the parameters and select Save as template on the bottom.
You can find the Bank’s templates also on the full-version Internet bank, section Payments → Payment templates → Bank templates
We will retain a payment with the status Accepted for ten calendar days. If there are no sufficient funds on your account within ten days, the payment will get cancelled and will not be executed.
You need to check payment status - if it is Processed, as well as appears on the account statement, and the account balance has gone down by the payment sum, then the payment has been executed.
A beneficiary address must be added for all international payments in separate fields. International payments without a beneficiary address will be rejected.
The payment type depends on the payment currency:
Automatically import payments prepared on your accounting system: