What is the processing time for payments?

If you execute your payment on a business day until 16.00, it will be transferred to the beneficiary’s account until the end of the day. 

If you execute your payment after 16.00 - on the next day. If you are expecting an incoming payment, which was executed during business hours - the money will be transferred to your account until 19.00. However, if the payment was executed after business hours - you will receive it next day.

How can I verify if the payment was processed?

Check the payment status – if it is “Processed” and is seen in the account statement and the balance of your account has been reduced by the payment amount, then the payment has been executed.

How can I cancel a payment?

Go to the full version of your Internet bank, Payments – Payments list. Open the payment you wish to cancel and click on the option “Cancel payment” in the lower left corner.

Please note – there is a commission fee for the cancellation of a payment in accordance with our price list.

What should I do if I approved a payment with incorrect banking details?

If the payment has not been processed yet, it should be immediately cancelled - learn how to do that in the question “How can I cancel a payment?".

If the payment is already processed and the money is no longer on your account, you have to correct the payment. Please write us via Internet bank and specify the correct banking details. 

Please note - there is a commission fee for the correction or cancellation of a payment in accordance with our price list.

How long a payment with a status “Accepted” will wait to be processed if there is not enough funds on the account?

A payment with a status “Accepted” will be saved for 10 calendar days. If within ten days your account does not have enough funds, the payment will be cancelled and will not be processed.

How can I execute the regular monthly payments simpler and easier?

If the amount for bills and other payments remains unchanged each month, use regular payments. If the amount is different and you have signed an agreement on the monthly settlement of bills with the service providers, apply for the settlement of regular bills

How the agreements for the settlement of regular bills and regular payments are concluded, how to terminate or amend them?

Go to the full version of your Internet bank, Payments - Settlement of regular bills.

Read the Rules of Regular Payment of Invoices.

You can track the settlement of your invoices at www.rekini.lv and your Internet bank.

How much do the execution of regular payments and monthly settlements of bills cost?

If you have a Mini package, commission fee for the regular payments and monthly settlements of bills is applied in accordance with our price list. Other packages offer this service free of charge.  

Check your product package in the full version of Internet bank under the section Accounts and cards.  

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